Terms and Conditions
Welcome to the user agreement for www.spoiltpuppy.com.au In return for allowing you access to www.spoiltpuppy.com.au, we require you to accept the terms and conditions of use set out in this notice. If you are not prepared to agree to these terms then you must immediately leave this website and you may not use or access our services. These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of retail goods to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy. This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you.
Descriptions and Product Information
All products displayed on this website are available only whilst stocks last. Every effort has been made to reflect product colours as accurately as possible. However, due to differences in monitors, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product.
All photos, descriptive matter, specifications and advertising issued on this website and any descriptions, photos or illustrations are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.
Purchasing Products
Prices are quoted exclusive of postage and packing, which will be charged at the rates specified upon placing order.
Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable. If the products cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.
We reserve the right at all times and at our sole discretion to refuse to accept any orders.
You may cancel an order with us anytime prior to dispatch.
If your order has already been dispatched, please follow the returns procedure and we will grant you a full refund excluding posting costs.
Delivery
All delivery times are only estimates and we will not, under any circumstances, be liable for any delay in meeting such delivery times.
A signature may be required on receipt of delivery.
Returns Policy
We will offer a refund or exchange (if stock available) on any unworn/unused goods (faulty or otherwise) within 28 days of dispatch. Please ensure all items are returned in their original packaging with their labels intact. The date your items were dispatched by us will be detailed in the documentation that arrives with your order.
We will reimburse the postage paid when returning faulty items only. (Please note, this does not affect your statutory rights). If you require an exchange on a faulty item and we have stock available, you will not be charged again for delivery.
Returns will not be given if incorrect sizes are ordered.
